Truderma Customer Service

Customer Policy: You are the most important thing to us! If you have any questions, concerns, or simply wish to let us know how Truderma is working for you, please do not hesitate to contact us.

DTC Health, Inc., makers of Truderma, Flexicose, Vitaplen and other high quality nutraceuticals, was founded to meet the demands of customers who were either new to cosmaceuticals or nutraceuticals or simply wanted a better alternative to the existing health products out there. Our goal is to be there for you for all of your health needs. If you have any questions, concerns or just want to let us know how our products have helped you – please do not hesitate to let us know. We love to hear from you! It makes us feel special every time we hear how much someone’s life has been changed for the better with our products.

Shipping Policy
We make daily shipments every single business day, so your order will always arrive as quickly as possible. Due to increased transportation costs and customs laws, international orders are subject to slightly higher shipping costs. Please note that we do not ship to the following countries due to customs regulations: Austria, North Korea, Germany, and Norway.

Reorder Policy
Every order of Truderma comes with an automatic membership to the Truderma Skin Club. This entitles you to special bonuses and gifts with your order and also enables you to take advantage of our free automatic renewal system. We will send you a new order 60 days after you place your order and charge your credit card the same low price depending on what kit you choose. You may lengthen or shorten the arrival time or cancel Truderma at any time and at no additional cost.

Refund Policy & Guarantee
We stand behind every single one of our products 100%. After giving Truderma a fair period of time (up to 30 days) to work, if you do not notice a positive improvement in your acne or complexion, simply send us whatever you have left (even if it’s just an empty bottle) for a complete refund. If you paid via credit card, we usually refund your money within one week, unlike many companies that keep your money for weeks or months. We back Truderma with an unprecedented 60 day money back guarantee – even if you only purchase a single order.

Click here to read other Frequently Asked Questions

  Company Contact Information:

Send us email at: trudermasupport@dtchealth.com

Call us toll free at: 1-(866)-486-0421
Fax us at: 1-(919)-461-0499

You can contact us by mail at:
DTC Health, Inc.
200 Trans Air Dr.
Suite 600
Morrisville, NC 27560