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How to Order
For Internet orders, simply click the above images to proceed to our order
form. You may also phone in your order by calling 1-(866)-486-0421 Monday
through Friday from 9 am until 5 pm EST. You may fax your order by including
your credit information, desired product and shipping address by faxing us
at (919) 461-0499. To order by mail, send in your credit card information,
desired products and mailing address to:
DTC Health, Inc.
200 Trans Air Dr.
Suite 600
Morrisville, NC 27560
All orders are automatically upgraded to the
Truderma Skin Care Club Discount Program. Simply place an order online, or
call us toll free (1-866-486-0421), and you will be billed and mailed automatically
every two months until you cancel. Many customers in the past have shown interest
in this as it greatly reduces the amount of times customers 'run out' of a
particular product. For those who do not want to be placed on the Discount
Program, simply give us a call and we'll be happy to honor your request.
Company Philosophy:
Because none of our employees are paid on commission, you will never get a
pushy salesperson on the other line. All of our customer service representatives
are trained to answer the phone as if their family members were calling.
As a matter of fact, if you only have questions about our products or simply about
Acne in general, we invite all of your calls.
Order Difficulties?
If you experience any trouble with your order, do not hesitate to email us
at trudermasupport@dtchealth.com.
Or simply call us toll free at 1-(866)-486-0421.
Privacy Policy:
We do not distribute or sell our customer lists. We keep your information secure
when we process your order and we maintain security of your information at
all times. We use Verisign's 128 bit SSL certificate encryption for all of
our online order transactions
Return Policy and 60 Day
Money Back Guarantee:
Order Truderma and use it for your acne. If you do not notice significantly
decreased acne, improved skin tone, clearer pores or a better sense of self esteem
within 60 days of ordering, simply send the remaining portion back to us (even if the bottles
are empty) and we will issue you a prompt and complete refund of your original
purchase amount. Most users start to notice initial results within the first week but
some people will take up to 2 weeks, so give Truderma a chance to get to work.
Your body is amazing but it will not heal overnight. If you have specific questions
about Truderma, please visit our Frequently
Asked Questions page.
Shipping Policy:
Your order goes out USPS First Class or Priority (depending on weight) and
is FREE for all U.S. orders. International customers please be sure to select
the correct shipping method to avoid delays in your order.
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